Terms and Conditions of 1win Pakistan

In order for a sportsbook to operate in Pakistan, it must comply with certain legal obligations. So 1win is not only an officially registered and licensed online bookie but also a company that complies with international and national regulations in the field of betting. To ensure that users comply with the laws and that the site and 1Win mobile app are safe places, the administration has developed terms and conditions. This document includes the rules of all basic procedures, requirements for Pakistani players, and their rights and obligations.

1win Pakistan closely monitors trends in the betting industry and may therefore change certain articles and documents from time to time. Each bettor will be notified in advance to their registered email address. However, the company strongly recommends that you study the relevant category on the website yourself so as not to miss updates and avoid misunderstandings later.

Terms and Conditions for Pakistani 1Win bettors

Basic definitions

For the user to clearly understand all the rules and comply with them properly, they must know the basic concepts that are found not only in the document but also on the official web page:

  • A bet is an agreement between the company and the user that depends on the result of a particular event;
  • An outcome is the result of a sporting event on which a bettor has placed a bet;
  • A bettor is a person who has created an account with 1win Pakistan and uses services on the website or in the application;
  • Cancel bet is a function after which the bet is not calculated and paid out;
  • Regular time is the period of play in a particular sport, including the time added by the referee. Extra time, overtime, penalty series, and shootout series are not considered.
Basic rules at 1Win Pakistan

Bets: acceptance procedure, results, and payments

The activities of 1win Pakistan are more focused on competitive events. Although these events are the trendiest on the site, some users do not know the basic rules and then face problems. The betting procedure has certain norms:

  • Bets are calculated only based on the information received from the processing center;
  • Each bettor, after accruing winnings, must make sure that it was calculated correctly. If not, they must send the corresponding complaint to the support service within 10 working days;
  • The user’s bet won if all specified outcomes were correctly predicted;
  • If 1win suspects a Pakistani player of fraud or it is determined that they knew about the result of the match, the winnings will be canceled and the bettor’s profile may be blocked;
  • If the company has provided odds incorrectly, all bets will be resettled according to the new coefficients;
  • Bets are accepted only from registered players who have completed all the necessary procedures before betting;
  • The user can only bet an amount that does not exceed the balance of their account;
  • All bets are accepted only before the start of the match. The only exception is live betting;
  • If the bookmaker publishes an incorrect result, bets will be recalculated based on the results provided by the television broadcast;
  • The user must check the start date and time of the match not only on the platform but also on other independent sources.
Basic definitions of betting at 1Win Pakistan

Creating a Profile: Requirements

Before starting betting and using the features of 1win Pakistan, each user must go through the registration process. However, even before this procedure, a person must check whether they meet specific requirements:

  • The user must be over 18 years of age as required by Pakistani law;
  • A person residing in the following countries will not be able to create an account: the USA, Canada, the UK, Spain, Latvia, Lithuania, Albania, Switzerland, Italy, the Netherlands, Jamaica, North Korea, Malta, and Panama.
Instructions for creating a profile in 1Win Pakistan


If the user meets the above requirements, they can proceed to the registration process through the official website or mobile application. To prevent this process from causing difficulties or problems, the player needs to know the following rules:

  • The user can choose to create a profile in one click or via email;
  • When choosing the second registration method, the player must fill in all empty fields with accurate and truthful information;
  • To identify the bettor and verify the veracity of their data, employees can conduct a check. The user must provide all documents that are necessary for this process;
  • Each player can open only one profile in 1win Pakistan. If this rule is violated, all their accounts will be blocked;
  • The user must store the account login information in a safe place and not transfer it to third parties.
Registration process at 1Win Pakistan

Prohibited actions

After creating a profile, you can enjoy betting. However, remember those actions that are prohibited on the official page:

  • Use the site or app for money laundering, fraud, or terrorist financing;
  • Conspire with other participants to defraud the bookmaker and obtain benefits;
  • Insult other players or employees of the company;
  • Use malware to disrupt the operation of the official website;
  • Use a stolen payment method to complete transactions;
  • Copy and distribute intellectual property for commercial purposes.

For violation of one of the rules, employees can temporarily block the user’s account. In more serious situations, management may contact law enforcement agencies.

Prohibited activities for Pakistani 1Win players

Disputes and complaints

1win Pakistan has a 24/7 customer support service. Managers have the necessary skills that are useful in resolving any issues. Therefore, players can contact support on the following issues:

  • Rights violation;
  • Claims regarding match results;
  • Problems with performing certain procedures.

In these situations, users should get in touch with agents via email. Within 14 days, employees will review the complaint and respond. In some cases, evidence may be requested, which the user must be prepared to provide. The need for a more in-depth investigation may take up to 30 days to respond to a bettor’s request.

Pakistani 1Win Player Support